Introduction to Research
This course deals with the basic concepts, principles, methods, and techniques that will enable students not only to understand the research process but also to do research studies about office administration and development on their own in collaboration with others.
Customer Relations
This course deals with principles of customer service including skills, knowledge, attitudes, and behaviors pertinent to the professional development of the students.
Business Report Writing
This course deals with the fundamentals of letter writing which include among other things the format, letter styles, font, envelope and stationery.
Administrative Office Procedures and Management
This course introduces the students, as prospective office professionals, to the basic office operations, techniques and procedures required for entry-level office jobs.
Advanced Shorthand
This is a sequel to OA-001, Foundation of Shorthand.
Personal and Professional Development
This course aims to develop self-confidence and enhance self-esteem by providing students with techniques to achieve personal success through self-motivation, assertiveness, and projecting professionalism.
Keyboarding & Document Processing
The course involves the application of keyboarding principles and techniques in the production of different styles and forms of business documents to include spreadsheet software in the preparation of financial and business reports.
Foundations of Shorthand
This course addresses the newest version of Gregg Shorthand, which is the second edition “simplified”.








